At CHATRAVAS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data during your stay with us.
Information We Collect
During your stay, we may collect the following types of personal information:
Contact Information: Name, address, phone number, and email address.
Identification: Passport or ID information, nationality, and visa details as required by local regulations.
Payment Details: Credit card information, billing address, and payment history.
Accommodation Preferences: Room preferences, special requests, and any other preferences you provide to us.
Communication: Records of any communication you have with us, including emails, feedback, or customer support requests.
How We Use Your Information
We use your personal information for the following purposes:
Accommodation Services: To manage your reservations, provide services during your stay, and process payments.
Communication: To respond to your inquiries, send you booking confirmations, updates, and information about your stay.
Marketing: To send you promotional materials and special offers, if you have opted to receive them.
Legal Compliance: To meet legal and regulatory requirements, including tax and immigration regulations.
Data Security
We take the security of your data seriously and employ industry-standard measures to protect it. However, please be aware that no data transmission over the internet or electronic storage is completely secure.
Data Sharing
We may share your information with:
Service Providers: Third-party service providers who assist in providing accommodation and related services.
Legal Requirements: In response to a legal process, court order, or as otherwise required by law.
Contact Information
If you have any questions or concerns about your privacy or this Privacy Policy, please contact us at:
